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HostMds Reviews
Category: Budget Hosting, Linux / Unix Hosting |
HostMDS is a subsidiary of Millennium Data Systems, Inc. which is a privately-owned organization located in Vaughan, Ontario, Canada established in 1992, providing IT business solutions. HostMDS understand that customers web sites are important and they require reliable services to ensure that service is not interrupted. HostMDS have established a solid foundation to offer a reliable, easy to use and low cost web hosting solution for small-to-medium sized businesses.
This webhost is the worst that i have ever seen.. They say that they have 12000 domains registered with them, but i dont think so because their forum is empty.
The speed for the host is totally crap.
Dont try and get hosting from these people.
They have not even given me my money back
These people are crap.
HORRIBLE
Site is down most of the time, if not down then it’s very slow.
They offer a money back guarantee, but they don’t honor it.
Don’t even consider hosting your site with them, it’s not worth
the headaches.
poor service, most o the time down, paid hight price and same result
Hi Everyone.
I’m the CTO at Millennium Data Systems - HostMDS.
If you have issues with the service, and you have asked for your Money Back Guarantee… we definetly will honour it.
We have over 12,000 customers. We aquired HostVector, HostingPlex and VistaPages recently. In the past, we have aquired Speedway Wireless, IHorizons.net, Compucare, and a few others.
The reasons why our Forums are empty, is because we started a fresh and clean site. With all the new companies under one.
We offer good service to customers. If you have an isolated issue, please let me know. Email our customer care team, or contact me directly.
Paul.
I am another frustrated old user of Hostingplex, now stuck with non-support from the new owners.
I was having trouble with my email accounts and asked for help. Since then, I haven’t been able to log on to cpanel, and continue to get the runaround from support.
Paul, if you’re still paying attention to these postings, you DO have problems at your company and support is NOT what it was as Hostingplex.
Talk about a crappy hoster. Don’t even think about paying for hosting with them. My websites have been down 70% of the time. I always put in support tickets asking them whats wrong and they say “Hardware trouble, should be fixed soon”. Now i can’t even access my server! Sure there prices are good, but that’s all you’ll get out of them. DO NOT PAY USE THEM AS A HOSTER!
Hostingplex used to be great before the merger … Now it’s a piece of crap !
I’ve experienced all the above and I still am. As per today, I have no websites up, no cpanel access, no FTP and no mail. This assholes offered me 2 extra months of hosting for 1 month of downtime … And they acted as I was supposed to be thrilled by their generosity.
STAY AWAY !!! I won’t renew my subscription. I’ve had enough …
I tried to get a refund after multiple outages and they refuse. This company is the worst ever. They will not be in business for long, don’t waste your time (I switched to Telus) but my HostMDS account is still “active” because they refuse to refund my money. This morning I got this emai from theml:
From: support@hostmds.com
Subject: Regarding your hosting account
Date: January 23, 2009 8:24:52 AM PST (CA)
To: my-email-address-removed
Dear valued customer,
Your service that resides on server14.hostingplex.com has suffered a RAID failure leading to multiple simultaneous drive failures. We could not automatically recover the data on these drives. We have sent all the drives to the best recovery specialists around and they are working hard to get all data recovered. We have also installed a new more powerful server with better hardware and it is waiting for the data from the recovery center.
If you have a site backup with you, please send us the backup link in ticket with subject “Server14 Restore” and we will restore your account to the new server at once.
We apologize for the inconvenience caused due to this crash. As it is a rare and isolated issue, it is taking time to resolve but we are working on it 24X7 and we expect some good results from recovery center.
We will keep you updated.
The Customer Care Team.
HostMDs is a bunch of scammers who refuse to let users cancel their accounts. This means they steal the money that the credit cards that are on file.
As far as tech support is concerned, there isn’t one. No one responds to email and if you actually call, the people never speak proper English.
I feel really bad because HostVector was a great host before the merger. Now HostMDs is destroying everything, and worst of all, they’re stealing money from the previous customers.
Good price for hosting but terrible service..my site stays down a lot…i’m ready to switch..but i really need to get a full back of my site..if it ever comes back online.
any suggestions?
Absolutely terrible. My sites are slow (when they’re actually up), and responses to support tickets typically take 12 hours or more, and then the response is “Are you still having trouble?”
They used to have forums, but now just get re-directed to their homepage now when trying to reach them. I think they just got overwhelmed with people complaining.
Just don’t go near them.
There must be specific issues isolated with your problems. Our infrastructure has been very stable for quite some time. If you are having issues with your service, please escalate them to me personally and I will help resolve your issue with our teams.
I ask that you open a support ticket with your issue, then CC me with the ticket numbers for your issues. Send them to HelpMe@HostMDS.com
We are here to help our clients with their issues.
why not hire real staff who know the hosting industry, it seems you guys would rather make up excuses. HostingPlex & VistaPages were good companies, with some issues here and there. You guys have killed those brands and then brought in another fraud company (HostMDS).
hostmdssucks.com / inverdigm.com
Go ahead and read about these scammers.